Experience


Graphic Designer

Claudia Baldacchino
Present

Graphic Design, Communications  & Digital Manager

People Know How
2022 - Present

Graphic Designer and Communications & IT Officer

People Know How
2018 - 2022

Design & Communications Assistant

University of Edinburgh
2015 –  2019

Creative Director

Jot
2017-2018


Education


Edinburgh College of Art

MFA Graphic Design

Edinburgh College of Art

Developing Graphic Design

The University of Edinburgh

MA (Hons) English & Scottish Literature



Selected publications


Tackling digital exclusion to support the switchover to digital landlines , 2024
Read here

News articles for People Know How, 2018-2024
Read here

Strategic Plan, People Know How, 2023
(Publication design and written content)
Read here

Annual Report, People Know How, 2023
(Publication design and written content)
Read here, See project

Tackling Data Poverty in Scotland, Data Poverty All Party Parliamentary Group: State of the Nation report, 2022
Read on APPG site

Supporting people with data connectivity, Good Things Foundation & People Know How, 2022
(Publication design and written content)
Read here

You’re out of data, RSA Journal, Vol. 168, No. 2 (5589), 2022 
Read on JSTOR

Annual Report, People Know How, 2022
(Written and designed)
Read here

Place-based collaboration for digital inclusion, Good Things Foundation & People Know How, 2022
(Written and designed)
Read here

Annual Report, People Know How, 2021
(Written and designed)
Read here

Connectivity Now: Campaign to end data poverty, People Know How, 2021
Read here

Annual Report, People Know How, 2020
(Written and designed)
Read here

Annual Report , People Know How, 2019
(Copyedited and designed)

Annual Report, People Know How, 2018
(Copyedited and designed)

Regional Director cited in '100 most influential',
University of Edinburgh, 2018

Sustainability at Edinburgh Global,
University of Edinburgh, 2018



Selected talks/appearances


National Digital Inclusion Network: Digital Inclusion in Scotland, Good Things Foundation, 2024

Nominet Feature on Digital Inclusion, Nominet, 2024
Watch video

Response to Audit Scotland Report on Forth 1, Forth 1 Radio, 2024

Innovation through Collaboration, Short Breaks Fund Get Together, Shared Care Scotland, 2024 Watch full keynote

Celebrating 10 Years of People Know How, Scottish Parliament, 2023

Tips & Tools to Make Your Organisation More Efficient, Good Things Foundation, 2023

Designing #StandWithTrans: Trans & non-binary voices, Charity So Straight, 2023

Digital Inclusion and the Cost of Living Crisis, DigiShift 65, 2023

On collaboration, Short Breaks Fund Get Together, Shared Care Scotland, 2022

Supporting people with data connectivity, Communications Consumer Hub for Northern Ireland, 2022

Combating data poverty in Scotland, Communications Consumer Hub for Scotland, 2022

Big Data and Social Innovation, Glasgow Caledonian’s National Conversations on Social Innovation, 2022

Grassroots and government , Digital Leaders’ 17th National Digital Conference, 2022

Where will voluntary sector digital go next?, SCVO’s The Gathering, 2022

Widening Access to Policy Making, Edinburgh Political Union & Ruth Adler event, 2022

Connectivity Now: Digital inclusion, not just widening access, ALLIANCE Scotland’s Annual Gathering, 2022

Rise and Shine: Digital Citizens, Scottish Charity Awards, 2021

All Aboard, Sunday Morning, BBC Radio Scotland, 2021

Reconnect: Community Health through Digital Stealth, NHS Scotland Event, 2021

Digital Poverty, The Broad Online Podcast, 2021

Maintaining connections through digital solutions,  Children in Scotland Learning Week, 2021

Sharing our learning, Connect Four: Digital Inclusion, 2020

Maintaining connections through digital solutions, Befriending Networks’ Annual Conference, 2020

Selected awards


Finalist in Digital Leaders 100 (as part of People Know How), Digital Leaders, 2022

Applicant and winner (as part of People Know How), Scottish Charity Award, 2021

Record Revirginizer rebrand competition, Winner, 2020
See project

Fire & Dough branding competition (as part of Jot design agency), Winner, 2018
See project

Qrendi 400 Year Anniversary Logo Competition, Winner, 2017

The University of Edinburgh Contribution Award, 2017

Scottish Environment Link Poster Competition, Winner, 2017

Edinburgh Award, 2015


Please get in touch for my full CV

Mark